Borrowing from the Pemberton Library

How many items can you borrow?

Adult Card: 30 items

Child Card: 15 items (a limit of 3 media items)

How long can you borrow library materials?

7 days: Movies, Chromebooks, DVD/Blu-ray player, Kitchen equipment, Projector, SAD light, Go Pro, Board games, Museum passes

14 days: Musical instruments, Sewing machine, Cricut, Yoto Player and Yoto Cards, Magazines, T.V Shows, Music CD’s

21 days: Books, eReaders, Literacy Kits, Jigsaw Puzzles, Daisy Reader

28 days: Radon Kit

If you wish to extend the borrowing period for an item, you may be able to renew your items.

Starting January 2nd, we will attempt to automatically renew your library items on the due date, up to 2 times.

Each auto-renewal gives you an additional full loan period, and we’ll notify you of the new due date, and if any of your items could not be automatically renewed via email.

Only a couple of types of items won’t automatically renew. Items on hold for another person, and items borrowed through our Interlibrary Loan service.

You’ll also have the option to manually renew your items one more time after your two auto-renewals if you’d like to keep your items a little longer. To manage your account, renew items and check due dates, log in to your online account.

Library materials can be returned to the Pemberton Library at any time! If the library is closed, you can drop off items in our after-hours returns bin.

This bin is situated in the wall on the northwest corner of the Community Centre and can be accessed by using the stairs near the fire lane on Cottonwood Street.

Placing holds is a convenient way to ensure you get access to the books, movies, or other materials you want without the hassle of searching the shelves. We’ll pick the items for you and have them ready for you take home- all you have to do is check them out!

Additionally, placing holds allows you to manage your reading or viewing list effectively, as you can schedule when you’ll receive items based on your availability without losing your place in line. Planning a trip? No problem! You can easily suspend your holds through your library account and turn them back on when you’re back.

Finally, placing holds on items provides valuable insights to the library about patrons’ reading preferences and often leads to the purchase of additional copies of popular titles. This is particularly beneficial in managing the lengthy wait times for eBooks and audiobooks via the Libby app.

How to place holds through your Library Account

To place a hold through your online account, start by visiting our website and logging into your account with your library card number and PIN (typically the last four digits of your phone number). Once logged in, use the search function to find the item you wish to reserve. Click the “Place Hold” button next to the item, you may be prompted to confirm your hold, and you’re all set!

You’ll receive an email notification or phone call when your item is ready for pickup, making the process seamless and efficient.

The Pemberton Library is a Fines Free Library! We don’t charge late fees for overdue items.

Lost Items:
If you lose an item, a replacement fee may charged. Items are considered lost if they are 28 days overdue. The replacement fee is removed automatically if the item is returned to the library in good condition.

Damaged items:
If you damage an item, you may be charged the replacement cost. Common damage includes: water damage, mold, pet damage. We do not charge for damage caused through normal wear and tear.

Notes:

• You cannot borrow materials if you have $10 or more owing in fees.
• If you have existing charges and are experiencing financial hardship, please talk to a member of staff to discuss your options.
• Parents & guardians are responsible for fees and charges on their child’s account (ages 0-11).